Support & Help Center

Get help with BoostPDF tools, find answers to common questions, and contact our support team.

Need immediate help? Check our FAQ section below or contact our support team directly.

🚀 Getting Started with BoostPDF

📄 PDF Tools Overview

BoostPDF offers a comprehensive suite of PDF tools designed to boost your productivity:

  • PDF Conversion:
  • PDF Protection:
  • PDF Merge:
  • PDF Editor:
  • And many more tools...

🔒 Privacy & Security

Your files are processed securely:

  • Most tools work entirely in your browser - files never leave your device
  • Server-processed files are automatically deleted after 1 hour
  • All data transmission is encrypted with TLS
  • We never store, share, or sell your files

❓ Frequently Asked Questions

Is BoostPDF free to use? +

Yes! BoostPDF offers free access to all tools with daily usage limits. For unlimited access, you can upgrade to our premium subscription.

Are my files safe and private? +

Absolutely! Most of our tools process files locally in your browser, meaning they never leave your device. For tools that require server processing, files are automatically deleted after 1 hour and are never shared or stored permanently.

What file formats are supported? +

BoostPDF supports a wide range of formats including PDF, Word documents (DOC/DOCX), Excel spreadsheets (XLS/XLSX), PowerPoint presentations (PPT/PPTX), images (JPG, PNG, GIF), and many more.

What are the file size limits? +

Free users can process files up to 10MB per file. Premium subscribers enjoy increased limits up to 100MB per file for most tools.

How do I cancel my subscription? +

You can cancel your subscription at any time through your account settings or by contacting our support team. Your premium access will continue until the end of your current billing period.

Can I use BoostPDF on mobile devices? +

Yes! BoostPDF is fully responsive and works great on smartphones and tablets. Simply visit our website through your mobile browser.

📞 Contact Support

💬 General Support

For technical issues, billing questions, or general inquiries:

support@boostpdf.com

🔐 Privacy & Data Questions

For privacy concerns and data protection inquiries:

privacy@boostpdf.com

⏱️ Support Response Times

  • Within 24-48 hours
  • Within 12-24 hours
  • Within 24 hours
  • Within 24 hours (mark as "URGENT" in subject)

🛠️ Troubleshooting Tips

🌐 Browser Issues

  • Try refreshing the page or clearing your browser cache
  • Ensure JavaScript is enabled in your browser
  • Use the latest version of Chrome, Firefox, Safari, or Edge
  • Disable ad blockers if you experience issues

📁 File Processing Issues

  • Check that your file is not corrupted and within size limits
  • Try using a different file format if available
  • Ensure you have a stable internet connection
  • Close unnecessary browser tabs to free up memory

🔗 Additional Resources

For more information, you can also visit:

Still need help? Don't hesitate to reach out to our friendly support team at support@boostpdf.com

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