BoostPDF ("we," "our," "us") is a product of DigiReply [NZBN: 9429052842634], a company registered in New Zealand. This Privacy Policy explains how we collect, use, and protect information in compliance with:
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- New Zealand Privacy Act 2020
- Australia Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs)
By using BoostPDF, you agree to this Privacy Policy.
1. Information We Collect
- Usage Data: Browser type, operating system, and non-identifiable usage analytics.
- PDF Files: File handling depends on the specific tool being used (see Section 4: File Handling & Retention).
- Cookies / Local Storage: Used for functionality (e.g., saving preferences), analytics, and advertising. Users can manage cookie preferences (see our Cookie Policy below).
2. How We Use Information
- To operate, maintain, and improve BoostPDF.
- To troubleshoot technical issues.
- To manage subscriptions and billing.
- To comply with tax and legal obligations.
- To serve ads and measure effectiveness (cookies/analytics).
We do not sell or rent your files or personal data.
3. Free Tier & Paid Subscriptions
Free Tier (Guest Access)
All users may access all BoostPDF tools with daily usage limits. Limits reset at midnight (server time). Free access may be modified at our discretion.
Paid Subscriptions
- Paid subscriptions provide unlimited access to BoostPDF tools.
- Payments are processed securely via Stripe, a third-party processor. We do not store your credit card details.
- We may retain limited billing information (e.g., subscription status, billing address) to manage accounts, provide support, and comply with tax/legal obligations.
Changes & Modifications: We reserve the right to adjust subscription plans, pricing, and free tier limits at any time.
4. File Handling & Retention
We design BoostPDF so that files are kept for the minimum time necessary and deleted automatically.
PDF Conversion Tool
- Input files (uploads) are deleted immediately after processing.
- Processed files are available for up to 1 hour, then automatically deleted.
- Access is via secure tokenized URLs.
Password Protection / Encryption Tool
- Input files are deleted immediately after encryption processing.
- Processed files are available for up to 1 hour, then automatically deleted.
- Access is via secure tokenized URLs.
Merge Tool
- All merging is performed client-side in your browser using JavaScript.
- Files are loaded into browser memory and combined locally.
- Processed files are available for up to 1 hour before deletion.
Other PDF Editing Tools
- All other editing and export functions run locally in the user's browser.
- Files are never uploaded to our servers.
- Generated files remain in the browser only.
Important: User files are never shared, sold, or used for purposes other than providing the requested service.
5. Data Retention
- Browser-based tools: Files remain only in the browser and are not uploaded.
- Server-side tools: Processed files are deleted automatically after 1 hour.
- Account & billing data: Retained for up to 7 years for legal/tax purposes.
- If a subscription is canceled, account data may be kept until the end of the subscription period, after which it may be deleted.
6. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, NZ Privacy Act, or Australian Privacy Principles (APPs), including:
- Access, correction, or deletion of personal data.
- Restricting or objecting to processing.
- Opting out of sale/sharing of personal data (CCPA).
Contact us at privacy@boostpdf.com to exercise these rights. We commit to responding to valid requests within the time required by law.
7. Sharing of Information
We only share information:
- When legally required by a local authority.
- To protect our rights, safety, or the safety of others.
- With trusted service providers (e.g., Stripe for payments, analytics/ad providers) under strict data protection agreements.
User files are never shared or sold.
8. Security
- Files and data are protected using TLS encryption in transit and encryption at rest (where applicable).
- Access is restricted to authorized personnel only.
- Server-side files are automatically deleted after processing.
While we apply industry-standard safeguards, no system is 100% secure. Please use the Service responsibly.
9. Children's Privacy
BoostPDF is not directed to children under 13. We do not knowingly collect information from children.
10. Cookie Policy
BoostPDF uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. This section explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help us recognize your device and remember certain information about your preferences or past actions.
Types of Cookies We Use
🔧 Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled.
- Session Management: Maintains your login status and session security
- Security Tokens: CSRF protection and security validation
- Local Processing: Temporary storage for PDF processing in your browser
- Duration: Session-based (deleted when you close your browser)
⚙️ Functional Cookies
These cookies enable enhanced functionality and personalization.
- User Preferences: Remember your settings and tool preferences
- Language Settings: Store your preferred language
- Theme Preferences: Remember your display preferences
- Duration: Up to 1 year
📊 Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Tracks page views, user behavior, and performance metrics
- Usage Statistics: Monitors tool usage and feature popularity
- Performance Monitoring: Identifies technical issues and optimization opportunities
- Duration: Up to 2 years
🎯 Advertising Cookies
These cookies are used to deliver relevant advertisements and measure campaign effectiveness.
- Ad Personalization: Show relevant ads based on your interests
- Conversion Tracking: Measure effectiveness of advertising campaigns
- Retargeting: Display relevant ads on other websites you visit
- Duration: Up to 1 year
Third-Party Cookies
We may use third-party services that place their own cookies on your device:
- Google Analytics: Website analytics and performance monitoring
- Stripe: Payment processing and subscription management
- Advertising Networks: Display relevant advertisements
Your Cookie Choices
You have full control over cookie preferences. You can accept all, reject non-essential cookies, or customize your preferences.
- Cookie Consent Banner: Manage preferences when you first visit our site
- Cookie Settings: Update your preferences at any time through our cookie settings
- Browser Controls: Configure cookie settings directly in your browser
- Opt-out Links: Use third-party opt-out tools for advertising cookies
Managing Cookies in Your Browser
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Note: Disabling essential cookies may affect website functionality. Non-essential cookies can be disabled without impacting core features.
11. Changes
We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.
12. Contact
If you have any questions about this Privacy Policy, need to exercise your privacy rights, or have concerns about how we handle your data, please don't hesitate to reach out to us.
Privacy Contact:
Email: privacy@boostpdf.com
General Support:
For technical support or general inquiries, you can also contact our support team who can assist with privacy-related questions.
We aim to respond to all privacy requests within 30 days. For urgent matters, please include "URGENT - PRIVACY REQUEST" in your email subject line.
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